Frequently Asked Questions

• Restaurant Technology support is all we do, both on site and remotely. We focus on independent operators, and provide them with high-touch, concierge service. Other restaurant tech companies might mail you a system with a bunch of YouTube videos so you can do your own programming, installation, and training. We do it better.
• We make shit work so you can take take your operation to the next level keeping you on par and competitive with larger restaurants. We provide white-glove treatment. If you have a need that requires us to go onsite, we show up. 
• But not in the middle of lunch. We understand restaurants! Our many years in operations will benefit you because we've walked the walk! 
• You won't be calling Serbia or Pakistan when you have a problem; you will have either PrimeTime POS direct or US based phone support from referral partners. In addition, you'll have your PrimeTime POS rep's cell phone number for escalation, 24x7.
• You will get a monthly review of your data.  We will sit down with you and go over the most important reports and recommend steps that will increase sales, reduce costs, and improve your guests' experiences.
• Check our reference page.

PrimeTime POS provides a wide range of IT services, including software development, web development, mobile app development, cloud computing, cybersecurity, and IT consulting.

PrimeTime POS employs several measures to ensure data security, including encryption, firewalls, multi-factor authentication, and regular security audits.